Privacy Policy
At 865jili, your privacy is treated as a serious responsibility — not a checkbox. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use it, and what rights you have over your information at every stage of your relationship with us.
Our Privacy Commitments
These are the principles that guide how 865jili handles your personal information.
865jili uses SSL/TLS encryption across all data transmissions between your device and our servers. Account data, payment details, and personal identifiers are stored using industry-standard encryption protocols. We conduct regular security audits to identify and close vulnerabilities before they can be exploited.
865jili does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Any data shared with third-party partners is strictly limited to what is necessary to operate the platform — payment processing, identity verification, and fraud prevention only.
Registered 865jili players have the right to access the personal data we hold about them, request corrections to inaccurate information, and in applicable circumstances, request erasure of their data. You can exercise these rights at any time by contacting our support team via live chat or email.
This Privacy Policy is designed and maintained in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules. 865jili takes its obligations under Philippine data protection law seriously and updates this policy when regulations evolve.
We collect only the personal data that is genuinely necessary for the purposes described in this policy. We do not collect data speculatively or in excess of what is required. If a piece of information is not needed to operate your account, process transactions, or comply with our legal obligations, we do not ask for it.
When 865jili makes material changes to this Privacy Policy, we will notify registered users through in-platform notifications or email before those changes take effect. We will never change how we use your data in a significant way without giving you clear advance notice and, where required by law, seeking your consent.
Who We Are
865jili is an online gaming platform operated for Filipino players, accessible at https://865jili.net. We offer a wide range of gaming products including slots, live dealer casino games, sports betting, bingo, fishing games, and e-sports wagering. All services are denominated in Philippine Peso (PHP) and are designed specifically for the Philippine market.
For the purposes of this Privacy Policy, 865jili acts as the data controller responsible for the personal information of registered users and visitors to the platform. When we refer to "we", "us", or "our" in this document, we mean 865jili and its operating entities.
If you have any questions about how 865jili processes your personal data, or if you wish to exercise any of the rights described in this policy, you may contact us at the details provided in Section 13.
Personal Data We Collect
865jili collects personal data across several categories depending on the nature of your interaction with the platform. The table below summarises the categories of data we typically collect:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID type and number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, transaction alerts, support |
| Financial Data | GCash number, Maya account reference, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, platform optimisation, fraud detection |
| Gaming Data | Game history, wager amounts, win/loss records, bonus usage, session duration | Platform operation, responsible gaming monitoring, dispute resolution |
| Preference Data | Favourite games, preferred language, marketing opt-in status, notification settings | Personalisation, relevant communications |
Note: You are not obligated to provide all requested information, but failure to provide data required for identity verification or payment processing may prevent us from completing those services.
How We Collect Your Data
865jili collects personal data through the following channels:
- Direct interactions: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting our support team, or responding to surveys and promotions.
- Automated technologies: When you access and use the 865jili platform, we automatically collect certain technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for more details on cookies.
- Third-party sources: We may receive data about you from payment providers such as GCash, Maya, BPI, BDO, and Metrobank in connection with transaction processing; from identity verification partners during KYC procedures; and from fraud prevention services.
- Public sources: In limited circumstances, we may collect information from publicly available sources where this is relevant to verifying your identity or investigating a suspected breach of our Terms and Conditions.
How We Use Your Personal Data
865jili uses the personal data we collect for the following purposes:
- Account management: To create, maintain, and administer your 865jili player account, including verifying your identity and age (21 years minimum under Philippine law) before activating your account.
- Transaction processing: To process deposits and withdrawals in PHP via GCash, Maya, GrabPay, InstaPay, PesoNet, BPI, BDO, Metrobank, 7-Eleven CLiQQ, and other supported payment channels.
- Platform delivery: To provide access to our full suite of gaming products, including slots, live casino, sports betting, bingo, fishing games, and e-sports betting.
- Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance through our Filipino-staffed support team.
- Safety and fraud prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other prohibited activities on the platform.
- Legal compliance: To comply with our obligations under Philippine gaming regulations, the Data Privacy Act of 2012, and any other applicable laws or regulatory directives, including PAGCOR compliance requirements.
- Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion requests and deposit limits in accordance with our Responsible Gaming commitments.
- Marketing communications: Where you have opted in, to send you information about promotions, bonuses, and platform updates. You can opt out of marketing communications at any time through your account settings.
- Platform improvement: To analyse aggregated usage data, identify trends, and improve the design, performance, and content of the 865jili platform over time.
Legal Basis for Processing
865jili processes your personal data under one or more of the following legal bases as recognised under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173):
- Contractual necessity: Processing required to fulfil our contractual obligations to you, including operating your account, processing transactions, and providing gaming services.
- Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including gaming regulatory requirements, anti-money laundering obligations, and tax reporting duties.
- Legitimate interests: Processing carried out for the legitimate interests of 865jili, including fraud prevention, security monitoring, platform analytics, and business operations, provided these interests are not overridden by your rights and freedoms.
- Consent: Processing based on your freely given, specific, and informed consent — primarily for optional marketing communications and the use of non-essential cookies. You may withdraw consent at any time.
Sharing Your Personal Data
865jili does not sell your personal data. We may share your information with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
- Payment processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, and other payment partners who need your financial data to process transactions on your behalf.
- Identity verification providers: Third-party KYC services that assist us in verifying your identity and age in compliance with Philippine regulatory requirements.
- Fraud prevention and security services: Specialist providers who help us detect and prevent fraudulent activity, money laundering, and unauthorised account access.
- IT and cloud infrastructure providers: Technology partners who host and maintain the 865jili platform and its supporting systems under strict contractual confidentiality obligations.
- Regulatory and law enforcement authorities: Government bodies including PAGCOR, the National Privacy Commission, anti-money laundering authorities, and law enforcement agencies, where we are required by law or court order to disclose information.
- Gaming content providers: Licensed game developers and live dealer studios whose products are offered on the 865jili platform, to the limited extent required for game operation and dispute resolution.
All third parties with whom 865jili shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and our contractual requirements. We do not permit third parties to use your data for their own independent marketing purposes.
Cookies & Tracking Technologies
865jili uses cookies and similar tracking technologies on our platform to ensure it functions correctly, to enhance your user experience, and to gather analytics data that helps us improve the platform over time.
Essential cookies are required for the platform to operate and cannot be disabled. These include session cookies that keep you logged in during a gaming session, security tokens that protect against cross-site request forgery, and cookies that remember your language and region preferences.
Analytics cookies help us understand how players interact with the 865jili platform — which games are most popular, which pages are most visited, and where users encounter difficulties. This data is aggregated and anonymised wherever possible.
Marketing cookies are only set with your consent and are used to track whether you arrived at 865jili through a particular marketing channel, so we can measure the effectiveness of our promotions. You can withdraw consent for marketing cookies at any time by adjusting your browser settings or your account preferences.
Most web browsers allow you to control or block cookies through their settings. Please note that disabling essential cookies may impair the functionality of the 865jili platform, including your ability to log in and place wagers.
Data Retention
865jili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
- Active account data: Retained for the duration of your registered account on 865jili, plus a minimum of five (5) years following account closure, in line with Philippine anti-money laundering and gaming regulatory requirements.
- Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine financial regulations.
- Identity verification documents: Retained for a minimum of five (5) years following the completion of the KYC process, or longer if required by law or ongoing regulatory investigation.
- Marketing preference data: Retained until you withdraw your consent to marketing communications, after which it will be suppressed to ensure we do not contact you.
- Technical and log data: Typically retained for a period of twelve (12) months from the date of collection, unless retention for a longer period is required for security investigations or legal proceedings.
When personal data is no longer required and there is no legal basis for continued retention, 865jili will securely delete or anonymise it in a manner that prevents reconstruction.
Your Data Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 865jili:
- Right to be informed: You have the right to be informed of how your personal data is being collected and processed, which is the primary purpose of this Privacy Policy.
- Right of access: You may request a copy of the personal data 865jili holds about you, along with information about how it is being processed.
- Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account details directly through your 865jili account settings.
- Right to erasure: In certain circumstances, you may request deletion of your personal data. This right is subject to our legal obligations to retain data for regulatory and compliance purposes.
- Right to object: You may object to the processing of your personal data for direct marketing purposes at any time, and in certain circumstances you may object to other forms of processing based on legitimate interests.
- Right to data portability: Where technically feasible and legally applicable, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
- Right to file a complaint: If you believe 865jili has breached your data privacy rights, you have the right to file a complaint with the National Privacy Commission of the Philippines.
To exercise any of the rights listed above, please contact the 865jili support team via live chat or by emailing [email protected]. We will respond to verified requests within thirty (30) calendar days.
Data Security
865jili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, and disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your browser or app and our servers.
- Encryption of sensitive data fields (including payment references and identity document numbers) at rest in our databases.
- Role-based access controls ensuring that 865jili staff can only access personal data that is necessary for their specific job function.
- Regular penetration testing and vulnerability assessments conducted by qualified security professionals.
- Multi-factor authentication requirements for administrative access to systems holding personal data.
- Incident response procedures designed to identify, contain, and report data breaches in accordance with our obligations under Philippine law.
While 865jili takes all reasonable precautions to protect your data, no online system can guarantee absolute security. You also have a responsibility to protect your own account by using a strong, unique password and keeping your login credentials confidential.
Children & Minors
The 865jili platform is strictly intended for adults aged 21 years and above, in accordance with Philippine laws governing online gambling and gaming. We do not knowingly collect personal data from individuals below the age of 21.
During the registration process, all users are required to confirm that they meet the minimum age requirement. Where there is reason to suspect that a registered user may be below the age of 21, 865jili will suspend the account and request documentary proof of age before allowing any further activity.
If you are a parent or guardian and you believe that a minor in your care has registered on the 865jili platform, please contact us immediately at [email protected]. We will investigate promptly, close the account if confirmed, and return any deposited funds via the original payment method after deducting any bonuses received.
Age Restriction: 21+ Only — 865jili strictly enforces the minimum age of 21 years for all registrations and gaming activity on the platform.
Updates to This Privacy Policy
865jili reviews and updates this Privacy Policy periodically to reflect changes in our data practices, the services we offer, or applicable Philippine laws and regulations. The effective date at the top of this document indicates when the current version was last updated.
Where changes to this policy are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify registered users via in-platform notification or by email to the address associated with your account, at least 15 days prior to the changes taking effect. We may also display a prominent notice on the 865jili platform for a period following material changes.
Your continued use of the 865jili platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any changes, you should cease using the platform and may request closure of your account.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 865jili processes your personal data, please reach out to our team through the following channels:
- Live Chat: Available 24/7 directly on the 865jili platform — the quickest way to reach our Filipino support team for any data-related enquiry.
- Email: [email protected] — for formal data subject requests, complaints, or written correspondence regarding your privacy rights.
We aim to acknowledge all privacy-related requests within five (5) business days and to respond fully within thirty (30) calendar days. For complex requests, we may request additional information from you to verify your identity before processing your request.
You also have the right to escalate unresolved privacy concerns to the National Privacy Commission of the Philippines, the government body responsible for enforcing the Data Privacy Act of 2012.
Play with Confidence on 865jili
Your data is safe with us. Join thousands of Filipino players who trust 865jili for secure slots, live casino, sports betting, and more — all in PHP with GCash and Maya.